Contact us

Do you need help using our website?
Our online help service is available to answer your questions about:

booking and purchasing tickets,

printing your boarding card,

receiving a trip reminder,

requesting a receipt.

Website Support
For assistance with online bookings, please call 483 8800.
Opening hours
Monday to Friday, 08.30-17.00

A refund is subject to the conditions of the fare you purchased.

For all questions concerning your loyalty program and using your Miles, contact Flying Blue directly.

Saphir

With Saphir, we do our best to make traveling easier for reduced mobility passengers.

Air France ticket offices

Find addresses and contact information for Air France ticket offices around the world.

Contacting the Premium Line Europe

If you are a Premium passenger traveling within Europe, you can cancel or renew your check-in during the 24 hours preceding your flight by calling the Premium Line Europe from Monday to Friday between 09:00-17:00.